The Highway
Driving School

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Terms & Conditions

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1. All block booking payments are non-refundable. In exceptional circumstances and at the instructor’s discretion any refunds that are to be made should be directly with the instructor. The Highway Driving School cannot be held responsible for any payments made to the driving instructor.

2. If you have chosen to undertake driving tuition, this agreement is between you and your instructor. No contractual liability shall arise or subsist between you and The Highway Driving School.

3. When a split promotional special offer is purchased, it is entirely at the instructor’s discretion when the lessons can be redeemed. Instructors will permit the pupil to take an initial set of hours when starting their lessons and the remaining balance when they reach test standard, again, at the instructor’s discretion.

4. The following applies to all Block Bookings and promotional offers: There cannot be a break between the lessons of more than 4 weeks; otherwise the remaining lessons will be forfeited. Abuse of these offers will result in the remaining lessons being revoked without possibility of a refund. (This does not affect your statutory rights.)

5. The driving school allows 30 minutes waiting time for the instructor, due to unforeseen delays such as traffic, etc.

6. In the event of a mechanical breakdown of the vehicle in which you have been learning to drive, or for any other reason, the instructor reserves the right to rearrange a driving lesson to a time convenient to both you and the instructor.

7. The driving instructor cannot be held responsible for driving tests postponed or cancelled by the Driving Standards Agency.

8. Where payments are made direct to the instructor, The Highway Driving School does not accept responsibility whatsoever for any acts, default or failure on the part of the instructor not to carry out his or her obligations.

9. Cancellations should be made directly with the instructor 48 hours prior to the lesson appointment. Any lessons cancelled within this time frame will be charged at your current lesson rate.

10. We reserve the right to refuse a driving lesson or terminate a driving lesson should the driver be under the influence of alcohol or any other substances that would contravene road safety.

11. A test can only be booked with the full consent of the driving instructor. We reserve the right to withdraw our cars for tests without notice should the instructor consider that you are not at test standard.

12. The Highway Driving School cannot be responsible for lessons cancelled due to mechanical breakdown, but will endeavor to find a replacement vehicle as soon as possible.

13. You will be supplied with instructors telephone contact number for all of your future communications.

14. The Highway Driving School instructors will be abide by an equal opportunity policy and will not discriminate against race, colour, creed, gender, or sexual orientation.

15. The Highway Driving School will provide the pupil with a dual controlled car in a clean and road worthy and tidy condition.

16. Driving instructors will present themselves in a professional manner and of smart appearance.

17. The Highway Driving School has a strict no smoking policy.

18. The Highway Driving School instructor will text message you when he is outside your pick up address. If the pupil does not reply, then the instructor will wait another 15 minutes for you to come out. If the student did not come within those 15 minutes then the lesson will be cancelled at your current lesson rate.

19. The Highway Driving School accepts no responsibilities for any fees paid directly to your Instructor.

 

All lessons to be taken continuously with no more than an agreed 4 weeks break in lessons unless there is a mutual agreement with the offer will not apply to those individuals who book a test without the instructor’s prior knowledge.

 

LEARNER DRIVER – Terms and Conditions

In order to have driving lessons you must:

• Be aged 17 or older (16 or over if disabled)

• Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence)

It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson.  If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such driving lesson

 

PAYING FOR LESSONS

You can pay for lessons by paying your instructor directly without involving The Highway Driving School. Your instructor will confirm which payment methods they can accept. The Highway Driving School does not accept any responsibility for any payments you make directly to your instructor.

 

Funds paid to The Highway Driving School for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to The Highway Driving School. You acknowledge that after the expiry of this six-month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this six-month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. 

 

REDEEMING PRE-PAID LESSONS

You and your instructor are responsible for agreeing such matters as the timing, location and duration of individual driving lessons.

You must notify your instructor of any matters existing at any time that may affect your ability or entitlement to have driving lessons, for example, but not limited to, any lack, or loss, of a valid driving licence.

Your instructor cannot guarantee that they will be available each time you choose to request a driving lesson. It is your responsibility to agree and confirm the timing of lessons with your instructor.

Driving lesson prices vary throughout the UK and therefore the driving lesson prices quoted to you when you pay are only applicable in the postcode area the driving lesson was purchased for. If you subsequently choose to take a driving lesson in an alternative location, the prevailing driving lesson price in the new area could be different from the original driving lesson price quoted or paid. In such an event, the number of hours of driving lessons purchased will be adjusted up or down to reflect the change in driving lesson price.

The price per hour for driving lessons may change from time to time but other than in the circumstances noted immediately above in respect of a change of area for driving lesson delivery, driving lessons purchased prior to such a change will be delivered at the price originally paid. Cancellation Policy

You must give at least 48 hours’ notice to your instructor if you wish to cancel or re-arrange a booked driving lesson. Failure to do so may result in your instructor charging you the full amount for that driving lesson.

Any disputed transaction will be promptly and fully investigated by your driving instructor. The result of the investigation will be communicated to both parties. No payment will be made to either party until the investigation has been completed to the satisfaction of your driving instructor.

Transferring Prepaid Lessons

You cannot sell or transfer driving lessons which have been purchased in your name to any other person.

 

WEBSITE – Terms and Conditions 

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Use of the The Highway Driving School Website

Your use of the The Highway Driving School website is subject to these terms, and by using the The Highway Driving School website you demonstrate your agreement to such terms. If you do not agree to these terms, please do not use the website. You may copy or print pages from this site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express permission of The Highway Driving School. At any time The Highway Driving School may, without notice make changes to this site or to the services or products described in this site. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. The Highway Driving School, may also make improvements and/or changes in the products described in this information at any time without notice.

 

Copyright

The images, logos and names on this website which identify The Highway Driving School or third parties and their products and services are proprietary marks of The Highway Driving School and/or the relevant third parties.

 

Disclaimers

Whilst The Highway Driving School has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to The Highway Driving School, or the products and services of the same (or to third party products and services), are provided on an “as is” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will The Highway Driving School and/or any partner company be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of business, loss of profit, loss of data, loss of anticipated revenue or special loss.

The Highway Driving School does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the website or for any reliance placed by any person on the information.

The Highway Driving School does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

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Changes to terms and records of agreements

The Highway Driving School reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure that you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for on-line, together with any related application form completed and submitted.